Terms & Conditions
📄 Terms & Conditions
Last Updated: 20th January 2025
🧾 Agreement of Use
By using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of the site.
🔍 Content Disclaimer
- All website content is for general information only
- Content is subject to change without notice
- No warranties are made as to the accuracy, performance, or completeness of information
- Use of materials is at your own risk
📚 Intellectual Property
- All design, layout, and graphics are owned or licensed by Olimpico Sports Group
- Reproduction is prohibited unless permitted under copyright law
- Trademarks not owned by us are acknowledged on the website
🔗 Links to Other Sites
This website may include links to external websites. These are provided for convenience only. We do not endorse or assume responsibility for the content of these sites.
⚖️ Governing Law
Use of this website is governed by the laws of Australia.
🛒 Product Availability & Shipping
✅ In Stock
“In stock” means available either in our warehouse or from our supplier. We may ship from either location depending on availability.
❌ Product Out of Stock
Our system regularly syncs with both our internal databases and supplier feeds to update stock levels as quickly as possible. However, from time to time, discrepancies may occur. If an item you order is found to be out of stock, our team will contact you as soon as possible to discuss alternatives or next steps.
🚛 Shipping Timelines
- Orders usually ship within 1–5 business days
- Made-to-order items have specific shipping timeframes
- During peak seasons (e.g., Christmas), shipping delays may occur
- Cut-off dates will be displayed on our homepage
📦 Tracking Numbers
A tracking number may be issued when the consignment is booked, not necessarily when shipped. A “Courier unable to pick up” status does not mean the order is cancelled, but simply that the item is not ready for pick up.
⏱ Delivery Timeframe
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Please allow 7 to 14 working days for delivery. While many orders may arrive sooner, delays can occur due to factors such as remote locations, courier schedules, weather events, or other circumstances beyond our control.
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Olimpico Sports Group is a small, family-run business — not a large-scale fulfilment company like Amazon. Our team works hard to dispatch orders promptly and within the timeframes outlined above, but we kindly ask for your understanding that delivery may sometimes take longer depending on stock availability, couriers, or peak periods.
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Rest assured, we will always do our best to keep you updated and get your order to you as quickly as possible.
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If you require an item urgently or have a specific delivery expectation, we encourage you to contact us before placing your order so we can confirm the estimated shipping time.
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If our delivery terms do not meet your needs, we respectfully ask that you reconsider your purchase to avoid disappointment.
💸 Sales Channels & Marketplaces
- Orders via platforms (eBay, Amazon, OzSale, MyDeal, Bunnings) are subject to their T&Cs
- We reserve the right to cancel orders on these platforms for incorrect pricing or unrealistic delivery expectations
- Customer info may be limited by these platforms
- Refunds are processed by the platform, not Olimpico Sports