We ship within 1 to 5 days after receiving full payment of the order. This timeframe depends on the type of product. This timeline can be subject to change without notice.
Made-to-order or custom products, shipping times will be provided at the time of quotation and when a purchase order has been received.
During busy periods such as Christmas, shipping times may be extended due to an increase in orders. We will process orders in the order in which they are received. If you are concerned about shipping time, please contact our customer service team before placing an order.
Cut of dates may also apply during these busy periods. These dates will be shown on the main home page.
Tracking Numbers
In some cases, a tracking number may be assigned to your order, but this doesn't always indicate that the order has been shipped or is with a courier. It may simply mean that the consignment note or shipping label has been printed to expedite the picking and packing process. If you have any concerns about your tracking number, please don't hesitate to contact our customer service team for clarification.
If the tracking number shows a "Courier unable to pick up" status, please note that this does not mean the order has been cancelled or will not be shipped.
Delivery Timeframe
We kindly ask that you allow 7 to 14 working days for your order to arrive.
We recommend considering this timeframe before placing your order.
Delivery time could be affected by the location of the delivery address, weather events, or any other events out of our control.
If you need your order by a specific time or date, please get in touch with us before placing an order online.
Olimpico Sports Group will not be held responsible for orders delayed due to courier or transport company issues, weather events, acts of God, or any other unforeseen circumstances.
Return
If you need to return a product(s) you must notify Olimpico Sports Group customer service within 7 days from the date the goods were received.
Made-to-order products can not be returned.
Faulty or Damaged stock, no fees will apply. Full refund less the shipping amount will be refunded.
Purchasing Incorrectly a 30% re-stocking fee will apply and be deducted from the refund.
Change of Mind a 30% re-stocking fee will apply and be deducted from the refund.
Your cart
When comparing our prices to those on other websites, please keep in mind that many overseas retailers do not include additional costs such as import duties, taxes, and GST. These fees are often payable before the courier will release your goods, and can significantly increase your total cost.✅ Our prices are all-inclusive. What you see is exactly what you pay—no hidden charges, no surprise fees. We also encourage you to support Australian businesses. By purchasing from us, you're not only getting great value and reliable service—you’re backing local jobs, faster shipping, and real customer support when you need it most. Thank you for your support and for shopping local.
When comparing our prices to those on other websites, please keep in mind that many overseas retailers do not include additional costs such as import duties, taxes, and GST. These fees are often payable before the courier will release your goods, and can significantly increase your total cost.
✅ Our prices are all-inclusive.
What you see is exactly what you pay—no hidden charges, no surprise fees.
We also encourage you to support Australian businesses. By purchasing from us, you're not only getting great value and reliable service—you’re backing local jobs, faster shipping, and real customer support when you need it most.
Thank you for your support and for shopping local.